While visiting their showroom to shop for shutters, I explained to Scott, one of the owners, that my bathroom shutters were worn out and would not stay open. I was amazed when he asked if the shutters had an adjusting screw and then proceeded to tell me how to find and adjust it. I informed him that I had several slats that had broken away from the control rod, but felt that job was too small for their efforts. They insisted on coming to see what the problem was and determined that the slates could be fixed without having to purchase new shutters. A few days later, an IWS repairman came to my house and within minutes fixed the damaged shutters.
They could have easily kept silent about the adjusting screw and sold me new shutters and I would not have been the wiser. It is because of their honesty and professionalism that I would recommend them and will most certainly deal with them in the future for my window shutter and blinds needs.Angie's List Customer, Manager
They went the extra mile. We were very happy with IWS. From the very first contact with them they were courteous and knowledgeable. I had a time constraint and they did their best to have our verticals very quickly. They were on time for their appointment and when they installed our verticals they went the extra mile to make sure we were we more than happy with the results. I would not hesitate to refer them to friends and neighbors. I would differently use them for future projects.Google+ User, Consultant
PROMPT, COURTEOUS, PROFESSIONAL. We just had our all our windows and doors done by IWS. Great products and great pricing! The whole process was painless. The salesmen are knowledgeable and informative, and gave us GREAT ideas and options. There was an extremely minor issue with one of our window shutters and the installer was back the very next morning to make the adjustment! HIGHLY RECOMMENDED!Google + User, Designer